ATM Money Machine Training Center

ATM Training Videos and Guides

Step-by-step videos and guides for Hyosung, Genmega and Triton ATMs. Learn how to load cash and receipt paper, connect your ATM to the internet, clear bill jams, change your lock battery and more.

✓Step-by-step videos✓Printable PDF guides✓Help by phone when you need it

For All ATM Brands

Electronic Lock Help

Check which lock is on your vault door and follow the steps.

PDF · 1 page

Change Your Electronic Lock Combination

Step-by-step instructions for changing your electronic lock combination.

Open PDF →
PDF · 2 pages

Replace Your Electronic Lock Battery

Step-by-step instructions for replacing your electronic lock battery.

Open PDF →
Video · 0:36

Change the Battery on an S&G Lock

How to change the battery on a Sargent & Greenleaf electronic lock.

Watch on YouTube →
Video · 0:37

Change the Battery on a Kaba Mas/LG Lock

How to change the battery on a Kaba Mas or LG electronic lock.

Watch on YouTube →

Hyosung ATM Help

Hyosung Training Library

Videos and guides for loading, setting up and troubleshooting your Hyosung ATM, including the Halo 1, Halo II, 2700, Force, Force T, Hero, and other Hyosung retail ATMs.

Training Videos

Video · 2:31

Install a Wireless Modem

How to install a wireless modem in your Hyosung ATM.

Watch on YouTube →
Video · 0:42

Connect Your ATM to Your Business's Internet

How to connect your Hyosung ATM to your business's internet.

Watch on YouTube →
Video · 3:11

Load Cash

How to load cash into your Hyosung ATM and enter your bill count.

Watch on YouTube →
Video · 1:21

Load Receipt Paper

How to load a new roll of receipt paper into your Hyosung ATM.

Watch on YouTube →
Video · 3:23

Clear Bill Jams and Clean Sensors

How to find bill jams and clean the dispenser sensors on your Hyosung ATM.

Watch on YouTube →

Everyday Operation

Loading cash, settings and daily tasks
PDF · 1 page

How to Load Cash

Step-by-step instructions for loading cash into your Hyosung ATM.

Open PDF →
PDF · 3 pages

Common Instructions

Quick steps for the most common Hyosung settings and tasks.

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PDF · 2 pages

Halo II (MX2600SE) Quick Reference Guide

A quick overview of basic Halo II operation.

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PDF · 2 pages

Force (MX2800SE) Quick Reference Guide

A quick overview of basic Force operation.

Open PDF →

Troubleshooting and Repair

Dispenser, keypad and front panel
PDF · 4 pages

Clean the Dispenser Sensors

How to clean the sensors in your Hyosung dispenser.

Open PDF →
PDF · 2 pages

Remove the Dispenser

How to remove the dispenser from your Hyosung ATM.

Open PDF →
PDF · 2 pages

Open the Halo II Front Panel

How to open the front panel on a Halo II.

Open PDF →
PDF · 2 pages

Remove the Keypad

How to remove the keypad from your Hyosung ATM.

Open PDF →
PDF · 3 pages

Reset an 8000R Keypad

How to reset an 8000R keypad showing a PIN error.

Open PDF →

Full Manuals

Complete manufacturer documentation
PDF · 57 pages

Halo II (MX2600SE) Operator Manual

Hyosung's full operator manual for the Halo II.

Open PDF →
PDF · 268 pages

Halo II (MX2600SE) Operator Function Manual

Hyosung's full guide to the Halo II operator menus.

Open PDF →
PDF · 34 pages

Halo II (MX2600SE) Spare Parts Manual

Hyosung's parts list for the Halo II.

Open PDF →
PDF · 54 pages

Force (MX2800SE) Operator Manual

Hyosung's full operator manual for the Force.

Open PDF →

Genmega ATM Help

Genmega Training Library

Videos and guides for loading, installing and running your Genmega ATM, including the G2500, Onyx W, Onyx, GT3000, GT5000 and Nova.

Training Videos

Video · 2:25

Install a Wireless Modem

How to install a wireless modem in your Genmega ATM.

Watch on YouTube →
Video · 1:16

Load Receipt Paper

How to load a new roll of receipt paper into your Genmega ATM.

Watch on YouTube →

Everyday Operation

Loading cash, settings and daily tasks
PDF · 1 page

How to Load Cash

Step-by-step instructions for loading cash into your Genmega ATM.

Open PDF →
PDF · 2 pages

Common Instructions

Quick steps for the most common Genmega settings and tasks.

Open PDF →
PDF · 14 pages

Genmega Quick Reference Guide

A quick overview of setting up and running your Genmega ATM.

Open PDF →

Installation Guides

Wall-mount and through-the-wall planning
PDF · 11 pages

Onyx W Wall Mount Installation

How to mount the Onyx W on a wall or countertop.

Open PDF →
PDF · 7 pages

GT3000 Through-the-Wall Construction Guide

Construction specs for a GT3000 through-the-wall install.

Open PDF →
PDF · 8 pages

GT5000 Through-the-Wall Construction Guide

Construction specs for a GT5000 through-the-wall install.

Open PDF →

Full Manuals

Complete manufacturer documentation
PDF · 102 pages

G2500 Operator Manual

Genmega's full operator manual for the G2500.

Open PDF →
PDF · 171 pages

ATM Application Software Manual

Genmega's full guide to the ATM software menus.

Open PDF →

Triton ATM Help

Triton Training Library

Guides for running, installing and troubleshooting your Triton ATM.

Guides and Manuals

Operation, troubleshooting and installation
PDF · 20 pages

Argo Quick Reference Guide

A quick overview of basic Argo operation.

Open PDF →
PDF · 13 pages

Clean the Dispenser Sensors

How to clean the sensors in your Triton dispenser.

Open PDF →
PDF · 45 pages

Argo FT Through-the-Wall Installation Manual

Triton's installation guide for a through-the-wall Argo FT.

Open PDF →
Important: Turn off and unplug your ATM before clearing a jam or cleaning the sensors. If you’re not sure about a step, stop and call us at (609) 641-7300.

Still Need Help With Your ATM?

Call us and we’ll walk you through it over the phone. Most problems get fixed without a site visit.

Have This Ready When You Call

  • ✓Terminal ID
  • ✓Business name and address where the ATM is located
  • ✓ATM make and model
  • ✓The full error code on the screen
  • ✓When the problem started